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VoIP and Unified Communications Services

Unify your business communications and collaboration with a secure, scalable, and expertly managed VoIP solution from KPI.

Eliminate dropped calls and communication silos with KPI-engineered VoIP for 99%+ uptime and seamless integration.

Reduce IT headaches with dedicated engineering teams who understand your industry’s workflow and compliance needs.

Accelerate decision-making and collaboration through unified messaging, conferencing, and mobile access, fully managed by KPI.

Gain confidence with transparent reporting, proactive monitoring, and a 98.9% CSAT-rated support team on your side.

Scale your communications securely and cost-effectively with solutions selected for productivity, automation, and future-readiness.

Request a Quote for our VoIP and Unified Communications Services

Our Clients

See What Clients Say About KPI Communications Solutions

Discover how business-aligned technology and expert support drive better outcomes.

“Josh was absolutely critical to the B&G Apps rollout. He was communicative and reacted quickly to get issues resolved as they arose. He understood exactly what was needed and attacked each issue systematically and with the utmost professionalism. We would not have been successful without him!”

Ricky Temple
B&G Manufacturing - Manufacturing

“Jesse did an outstanding job helping bring one of our Distribution Centers back online quickly and efficiently. He consistently demonstrates professionalism and a genuine concern for the work, which fosters a strong sense of trust and confidence.”

Jamie Tatum
United Pipe & Steel - Manufacturing

“Thank you, Eric, for your dedication in getting our issue resolved. Our issue began late in the day, and you stayed engaged into the evening until a solution was found. Your out-of-the-box thinking prevented the issue from spilling into the next business day.
You definitely ‘saved the day!'”

Jeannie Funk
InductEV - Manufacturing

“KPI expertise and commitment to customers was visible as I worked with their team today. They provided a quick resolution to a continuing issue. Through Nick’s expertise and professionalism, he provides a positive environment. I look forward to him being onsite more often.”

Terrence W
B&G Manufacturing - Manufacturing

“KPI is our IT support machine, always helpful with any issue I have. They’re courteous, respectful, and quick to resolve problems. I’d use them every time.”

Kevin Archibald
Mid-Atlantic Construction Inc - Construction

“KPI is very helpful when it comes to IT support. The techs are always willing to navigate a problem and when they cannot fix it right away they follow up. Thank you!”

Jamiylah Miller
Maternity Core Coalition - Nonprofit

“KPInterface provides outstanding service marked by responsiveness and expertise. Their team consistently delivers timely responses and shows a deep understanding of the industry, addressing questions and concerns with confidence and accuracy. It’s evident that they are driven by a commitment to excellence, demonstrated through the high standards they maintain in every aspect of their work. KPInterface doesn’t just meet expectations; they actively work to exceed them. Their professionalism, paired with an impressive knowledge base, makes them a standout choice for anyone seeking a reliable and dedicated managed service provider.”

Mark S.
Stockwell Elastomerics - Manufacturing

“Our transition to KPInterface has been amazing! KPI has given us the support and guidance that we need to move forward. We have learned a great deal and are getting busy addressing the vulnerabilities that have been pointed out to us. We look forward to a long-lasting partnership with KPI”

Regine Metellus
The Food Trust - Nonprofit

“Very impressed with the customer relationship we have with KPI. They truly take the time to understand the nuances of our specific business and help us to move our business forward. I highly recommend it!”

Stephanie Serafin
Flagship Financial - Financial

“KPInterface is the best MSP! They are super responsive and helpful for all of our IT needs as a small company. I would definitely recommend them!”

Kira Golden
Stockwell Elastomerics - Manufacturing

Our Awards

Comprehensive VoIP and Unified Communications Service Details

Secure, integrated communications platforms

Experience crystal-clear voice quality, advanced call routing, and powerful collaboration features with KPI’s VoIP platform. Every deployment is tailored to your business’s unique needs, integrating with existing workflows and tools. KPI’s certified engineers manage the setup, migration, and ongoing optimization, ensuring your communications are always reliable, secure, and ready for growth. Enjoy seamless connectivity for remote and hybrid teams without the complexity of traditional phone systems.

KPI provides end-to-end unified messaging, conferencing, and collaboration tools under one secure platform. Access instant messaging, video meetings, screen sharing, and file transfer from anywhere. Dedicated engineering teams handle integration with Microsoft 365, CRM platforms, and industry-specific applications, delivering a consistent and productive experience across devices. Count on proactive monitoring and rapid support to keep your teams connected and focused.

Ensure every call and message is protected with KPI’s robust security frameworks and compliance expertise. Security features include encrypted voice traffic, multi-factor authentication, and strict access controls. KPI’s approach includes regular vulnerability assessments, proactive patching, and alignment with regulations such as HIPAA, SOX, and more. Your communications infrastructure is reviewed regularly and upgraded as new threats and compliance needs emerge.

Gain full visibility and control over your communications ecosystem. KPI’s transparent portals give you real-time access to call analytics, usage reports, system health, and support tickets. Leadership teams can review performance, track adoption, and make informed decisions with clear dashboards. Regular business reviews and technology roadmaps ensure your solution evolves with your business goals, never leaving you behind.

Accelerate user adoption and reduce downtime with personalized training and expert support. KPI’s onboarding process is designed for minimal disruption, most clients are fully transitioned within 30 days. Teams have access to ongoing training modules and responsive helpdesk options via phone, chat, or portal. KPI’s engineers resolve issues quickly and efficiently, consistently achieving industry-leading satisfaction scores.

Scale your unified communications solution as your business grows, without costly upgrades or complexity. KPI’s flexible licensing, device management, and lifecycle services ensure you always have the right mix of hardware, software, and user access. Asset and software tracking prevent waste, while expert procurement keeps you ahead of renewals and warranty deadlines. Enjoy future-ready communications with predictable monthly costs and no surprises.

Our Partners

Proven Results With KPI VoIP & Unified Communications

0.67

Average Reduction of Recurring IT Issues After 3 Months

2.4 Hours

Average Issue Resolution Time

0.989

Average Customer Satisfaction Rating

Transform business communication with reliable VoIP and Unified Communications Services for enhanced connectivity.

Transform Business Communication with Reliable VoIP Solutions

Empower your team with reliable VoIP and unified communications. KPI aligns technology with your business strategy, delivering secure, seamless voice, video, and messaging platforms designed for productivity and uptime. Enjoy business-class call quality, integrated collaboration tools, and 24/7 expert support, backed by proven, standardized processes for measurable impact. Ensure every conversation counts and every client interaction is professional.

Effortless setup and support for VoIP and Unified Communications Services in a modern office environment.

Seamless Deployment, Integration, and Ongoing Support

  • Expert-led implementation ensures your unified communications are deployed securely and efficiently, minimizing disruption.
  • Dedicated engineering teams understand your industry’s compliance, workflow, and uptime requirements.
  • Transparent monitoring and reporting provide insight into system health, call quality, and user adoption.
  • Integrated mobile and remote access keep your workforce connected, wherever business happens.
  • Proactive support and lifecycle management guarantee your communication tools stay ahead of evolving needs.

Request Your Unified Communications Consultation Today

Streamline communications, boost productivity, and gain full support from KPI experts.

Request More Information
Scalable VoIP and Unified Communications Services for future-ready communication solutions tailored to your growth.

Future-Ready, Scalable Communication That Grows With You

Stay ahead with communications built for the future. KPI’s VoIP and unified communications solutions are designed for scalability, security, and adaptability, helping you respond quickly to new opportunities. Benefit from ongoing training, easy upgrades, and consistent alignment with your business goals. Experience peace of mind knowing your communications are managed by industry-certified experts focused on your long-term success.

See How Unified Communications Transformed a Client's Productivity

KPInterface Cuts IT Costs & Improves Access For Mission First Housing

KPInterface Cuts IT Costs & Improves Access For Mission First Housing

Mission First Housing struggled with full servers, slow remote access, and outdated permissions. KPInterface moved the organization to Microsoft SharePoint, reorganized file structures, and trained staff on the new system. The team completed the migration across 6 sites and 170 users in two weekends. Mission First now saves $6,500 per month, resolves fewer support tickets, and works faster.
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KPInterface Upgrades Griff Paper and Film’s IT Network For Speed & Stability

KPInterface Upgrades Griff Paper and Film’s IT Network For Speed & Stability

Griff Paper and Film depended on aging switches and a firewall that no longer met their needs. KPInterface replaced the outdated setup with a modern SonicWall firewall and Cisco switch. We assessed the environment, installed the new equipment, and trained the team on the updated system. Griff now works with faster internal speeds, stronger security, and a stable IT network.
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KPInterface Stops a Phishing Attack Before It Spreads

KPInterface Stops a Phishing Attack Before It Spreads

A Delaware Valley business faced a serious issue when an employee approved a malicious app that let hackers send more than 1,000 phishing emails from the company’s account. We removed the app, secured the mailbox, and worked with RSVPify to shut down the fake event page. We also tightened Microsoft Entra ID settings to block unapproved apps.
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KPInterface Modernizes The Technology in a 100-Year-Old Office

KPInterface Modernizes The Technology in a 100-Year-Old Office

Lowa Group, Inc. worked from a historic building that made technology upgrades difficult. We created a full technology roadmap, organized their cabling, replaced an aging server, upgraded all computers, moved the company to Microsoft 365, and installed VoIP. Their team now works with updated systems and a cleaner infrastructure.
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KPInterface Modernizes Princeton FCU’s IT Infrastructure

KPInterface Modernizes Princeton FCU’s IT Infrastructure

KPInterface upgraded Princeton Federal Credit Union’s outdated systems by moving them to Microsoft Azure, setting up a secure VPN and Zero Trust access, and adding Appgate for stronger visibility and protection. The new setup replaced aging hardware, improved compliance, and created a safer and more reliable environment for financial operations.
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KPInterface Sets Up Proton Therapy Partners’ New Office

KPInterface Sets Up Proton Therapy Partners’ New Office

Proton Therapy Partners moved into a larger office and needed new network infrastructure plus a full Microsoft 365 migration. We handled everything, including internet setup, firewall, switching, cabling, wireless, and email migration, while their team stayed focused on running the business. After the move, we onboarded PTP into managed services so their new systems stay protected.
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Frequently Asked Questions

Your package includes secure VoIP calling, instant messaging, video conferencing, voicemail-to-email, call routing, and mobile integration. You get a fully managed, scalable solution tailored to your business, with dedicated support and regular updates. Everything is designed to make communication seamless for teams of 20 to 500 users, across multiple locations or remote workforces.

VoIP and Unified Communications Services streamline collaboration by bringing calls, messaging, and video meetings into a single platform. This means your team can:

  • Communicate instantly, wherever they are
  • Share documents and screens securely
  • Access call history and voicemail from any device
  • Reduce time spent switching between tools

The result is smoother workflows and faster decision-making for your business.

The onboarding process begins with a tailored assessment of your current systems and communication needs. Next, your dedicated engineering team designs and implements the best-fit solution, including hardware procurement, setup, and user training. Most businesses are fully up and running within 30 days, with ongoing support and transparent progress updates throughout the process.

Pricing is based on the number of users, required features, and any integration needs. You receive a predictable monthly fee that covers everything from system management to support, making budgeting simple. You can request a customized quote by submitting your company details and user count for a tailored proposal that fits your business size and goals.

You benefit from a dedicated engineering team with deep industry knowledge, transparent reporting, and proactive management. Services are aligned with your business strategy, not just technical requirements. With certified professionals, industry-tailored solutions, and an average customer satisfaction rating of 98.9%, you get a partner focused on driving your business success, not just a vendor.

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