Unify your team’s voice and video communications with secure, business-aligned solutions that drive productivity.
Eliminate missed calls and technical headaches with KPI’s 99%+ customer satisfaction for Teams-enabled voice.
Empower hybrid and remote staff with reliable conferencing and calling, supported by a dedicated engineering team.
Reduce complexity using a single platform for chat, calls, and meetings, with transparent reporting and training.
Protect sensitive conversations with layered security and compliance, leveraging Microsoft-certified professionals.
Scale communications as your business grows, KPI supports up to 500 users with industry-specific expertise.
See how unified calling and conferencing drive productivity, reliability, and lasting value.
KPI’s Teams Phones implementation provides your business with a professional-grade, cloud-based phone system that is deeply integrated with Microsoft 365. This includes call routing, voicemail to email, auto-attendants, and the flexibility to use desk phones or mobile devices. KPI’s certified experts handle setup, migration, and user provisioning, ensuring your transition is seamless. Ongoing monitoring and fast support guarantee reliable, high-quality voice service that adapts as your business grows.
Unlock the full potential of Microsoft Teams Meetings for video conferencing and collaboration. KPI configures your environment for secure, HD-quality video meetings, screen sharing, and recording. Training is included to help every user get comfortable quickly. Meetings are protected by Microsoft’s security framework, ensuring compliance and confidentiality. You benefit from proactive oversight, minimizing disruptions and allowing your team to focus on business priorities.
Ensure your communications comply with industry standards and keep sensitive data safe. KPI’s Teams Phones and Conferencing solutions are deployed with layered security, including multi-factor authentication, encryption, and access controls. Ongoing monitoring, policy alignment, and regular reviews keep your business protected from evolving threats and regulatory risks, especially for industries like finance, healthcare, or legal.
Maximize adoption and ROI through user-focused training and support. KPI delivers onboarding sessions tailored to your staff’s workflow, addressing common challenges and providing practical tips for Teams calling and conferencing. Ongoing helpdesk access, self-service resources, and periodic check-ins mean your users always have the support they need, resulting in high satisfaction and fewer recurring issues.
Transparent reporting and analytics give you visibility into system health, call quality, meeting usage, and user adoption. KPI’s dashboards and client portal provide real-time insights and historical trends, empowering leadership to make data-driven decisions about technology investments and process improvements. Regular reviews ensure your communications strategy evolves along with your business needs.
Benefit from proactive management by KPI’s dedicated engineering teams and vCIO oversight. Every client receives a dedicated team with deep industry knowledge, ensuring solutions are optimized for your vertical. Regular technology assessments, roadmap planning, and built-in redundancy ensure business continuity and strategic alignment, even as your needs evolve or scale.
Companies Supported
CSAT Achieved Across All Clients
First-Call Issue Resolution Rate
Connect your team from anywhere with integrated voice and video solutions. KPI’s Teams Phones and Conferencing services enable seamless collaboration, crystal-clear calls, and effortless video meetings, all on a familiar Microsoft 365 platform. Benefit from expert onboarding, proactive support, and user-focused training designed to minimize downtime and maximize productivity. Every implementation is tailored to your business needs for measurable impact.
Discover how streamlined calling and conferencing can boost team productivity and client service.
Rely on proven support and strategic guidance for every stage of your communications journey. KPI’s dedicated engineering teams and vCIO advisors ensure your Teams Phones and Conferencing implementation aligns with business goals. From initial planning and system configuration to ongoing monitoring and optimization, you get consistent, accountable results, backed by industry recognition and 98.9% client satisfaction.
You get a fully managed solution that unifies calling, video meetings, and chat on a secure Microsoft 365 platform. Your business benefits from expert setup, tailored configuration, user onboarding, and proactive monitoring. Ongoing support and end-user training are included to keep your team connected and productive, whether in the office or remote.
By integrating calls, meetings, and chat into one easy-to-use platform, your staff can collaborate faster and with fewer technical headaches. This reduces time lost to switching between tools and streamlines communication across locations. Features like calendar integration, instant file sharing, and one-click video calls help your team serve clients more efficiently and professionally.
The onboarding process begins with a strategic assessment of your communication needs and current tools. You receive a step-by-step rollout plan that includes:
The goal is to minimize downtime and ensure a smooth transition for every user.
Pricing is customized based on your company size, number of users, and specific business requirements. You can request a personalized quote by submitting your details through the online form. Predictable monthly pricing gives you clear budget control, and you only pay for what you need, with flexible options as your business grows.
You benefit from industry-specific expertise, dedicated engineering teams, and transparent reporting designed to support mission-critical communication. Unlike generic providers, you have access to: