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Teams Phones and Conferencing

Unify your team’s voice and video communications with secure, business-aligned solutions that drive productivity.

Eliminate missed calls and technical headaches with KPI’s 99%+ customer satisfaction for Teams-enabled voice.

Empower hybrid and remote staff with reliable conferencing and calling, supported by a dedicated engineering team.

Reduce complexity using a single platform for chat, calls, and meetings, with transparent reporting and training.

Protect sensitive conversations with layered security and compliance, leveraging Microsoft-certified professionals.

Scale communications as your business grows, KPI supports up to 500 users with industry-specific expertise.

Request a Quote for our Teams Phones and Conferencing

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What Clients Say About KPI's Communication Solutions

See how unified calling and conferencing drive productivity, reliability, and lasting value.

“Josh was absolutely critical to the B&G Apps rollout. He was communicative and reacted quickly to get issues resolved as they arose. He understood exactly what was needed and attacked each issue systematically and with the utmost professionalism. We would not have been successful without him!”

Ricky Temple
B&G Manufacturing - Manufacturing

“Jesse did an outstanding job helping bring one of our Distribution Centers back online quickly and efficiently. He consistently demonstrates professionalism and a genuine concern for the work, which fosters a strong sense of trust and confidence.”

Jamie Tatum
United Pipe & Steel - Manufacturing

“Thank you, Eric, for your dedication in getting our issue resolved. Our issue began late in the day, and you stayed engaged into the evening until a solution was found. Your out-of-the-box thinking prevented the issue from spilling into the next business day.
You definitely ‘saved the day!'”

Jeannie Funk
InductEV - Manufacturing

“KPI expertise and commitment to customers was visible as I worked with their team today. They provided a quick resolution to a continuing issue. Through Nick’s expertise and professionalism, he provides a positive environment. I look forward to him being onsite more often.”

Terrence W
B&G Manufacturing - Manufacturing

“KPI is our IT support machine, always helpful with any issue I have. They’re courteous, respectful, and quick to resolve problems. I’d use them every time.”

Kevin Archibald
Mid-Atlantic Construction Inc - Construction

“KPI is very helpful when it comes to IT support. The techs are always willing to navigate a problem and when they cannot fix it right away they follow up. Thank you!”

Jamiylah Miller
Maternity Core Coalition - Nonprofit

“KPInterface provides outstanding service marked by responsiveness and expertise. Their team consistently delivers timely responses and shows a deep understanding of the industry, addressing questions and concerns with confidence and accuracy. It’s evident that they are driven by a commitment to excellence, demonstrated through the high standards they maintain in every aspect of their work. KPInterface doesn’t just meet expectations; they actively work to exceed them. Their professionalism, paired with an impressive knowledge base, makes them a standout choice for anyone seeking a reliable and dedicated managed service provider.”

Mark S.
Stockwell Elastomerics - Manufacturing

“Our transition to KPInterface has been amazing! KPI has given us the support and guidance that we need to move forward. We have learned a great deal and are getting busy addressing the vulnerabilities that have been pointed out to us. We look forward to a long-lasting partnership with KPI”

Regine Metellus
The Food Trust - Nonprofit

“Very impressed with the customer relationship we have with KPI. They truly take the time to understand the nuances of our specific business and help us to move our business forward. I highly recommend it!”

Stephanie Serafin
Flagship Financial - Financial

“KPInterface is the best MSP! They are super responsive and helpful for all of our IT needs as a small company. I would definitely recommend them!”

Kira Golden
Stockwell Elastomerics - Manufacturing

We’ve had an excellent experience with KPInterface. Their team is responsive, knowledgeable, and truly proactive—they anticipate potential issues and suggest changes and enhancements that improve performance and reliability. We have a dedicated VCIO and team that is always investigating new technologies to keep our environment modern and efficient. Their cybersecurity training and best-practice recommendations have been excellent and have helped strengthen our overall security posture. Turnaround time for requests is always quick, and communication is clear throughout. Highly recommend their services.

Christine Mesaros
1031 Corp

KPInterface has provided excellent IT support for us for a number of years. They have always been highly professional, dedicated and willing to go the extra mile in order to provide the best possible service. It’s my pleasure to highly recommend KPInterface!

Michael Hoffberg
Augustinians, Province of St. Thomas

How KPI Transformed Communication for a Growing Firm

SharePoint migration and large-scale enterprise Entra join implementations

SharePoint migration and large-scale enterprise Entra join implementations

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KPInterface Cuts IT Costs & Improves Access For Mission First Housing

KPInterface Cuts IT Costs & Improves Access For Mission First Housing

Mission First Housing struggled with full servers, slow remote access, and outdated permissions. KPInterface moved the organization to Microsoft SharePoint, reorganized file structures, and trained staff on the new system. The team completed the migration across 6 sites and 170 users in two weekends. Mission First now saves $6,500 per month, resolves fewer support tickets, and works faster.
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KPInterface Upgrades Griff Paper and Film’s IT Network For Speed & Stability

KPInterface Upgrades Griff Paper and Film’s IT Network For Speed & Stability

Griff Paper and Film depended on aging switches and a firewall that no longer met their needs. KPInterface replaced the outdated setup with a modern SonicWall firewall and Cisco switch. We assessed the environment, installed the new equipment, and trained the team on the updated system. Griff now works with faster internal speeds, stronger security, and a stable IT network.
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KPInterface Stops a Phishing Attack Before It Spreads

KPInterface Stops a Phishing Attack Before It Spreads

A Delaware Valley business faced a serious issue when an employee approved a malicious app that let hackers send more than 1,000 phishing emails from the company’s account. We removed the app, secured the mailbox, and worked with RSVPify to shut down the fake event page. We also tightened Microsoft Entra ID settings to block unapproved apps.
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KPInterface Modernizes The Technology in a 100-Year-Old Office

KPInterface Modernizes The Technology in a 100-Year-Old Office

Lowa Group, Inc. worked from a historic building that made technology upgrades difficult. We created a full technology roadmap, organized their cabling, replaced an aging server, upgraded all computers, moved the company to Microsoft 365, and installed VoIP. Their team now works with updated systems and a cleaner infrastructure.
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KPInterface Modernizes Princeton FCU’s IT Infrastructure

KPInterface Modernizes Princeton FCU’s IT Infrastructure

KPInterface upgraded Princeton Federal Credit Union’s outdated systems by moving them to Microsoft Azure, setting up a secure VPN and Zero Trust access, and adding Appgate for stronger visibility and protection. The new setup replaced aging hardware, improved compliance, and created a safer and more reliable environment for financial operations.
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KPInterface Sets Up Proton Therapy Partners’ New Office

KPInterface Sets Up Proton Therapy Partners’ New Office

Proton Therapy Partners moved into a larger office and needed new network infrastructure plus a full Microsoft 365 migration. We handled everything, including internet setup, firewall, switching, cabling, wireless, and email migration, while their team stayed focused on running the business. After the move, we onboarded PTP into managed services so their new systems stay protected.
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How Proactive IT Leadership Strengthened Reliability, Responsiveness, and Security for a Financial Firm

How Proactive IT Leadership Strengthened Reliability, Responsiveness, and Security for a Financial Firm

A financial-sector client gained faster support, stronger security guidance, and a more modern, reliable IT environment.
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How a Philadelphia Nonprofit Strengthened Security and Gained Reliable, Mission-Focused IT Support

How a Philadelphia Nonprofit Strengthened Security and Gained Reliable, Mission-Focused IT Support

Facing growing demands for secure, responsive IT, this nonprofit partnered with KPI to protect data and support collaboration.
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Our Awards

Detailed Service Breakdown: Teams Phones & Conferencing

Unified communications solutions for secure collaboration

KPI’s Teams Phones implementation provides your business with a professional-grade, cloud-based phone system that is deeply integrated with Microsoft 365. This includes call routing, voicemail to email, auto-attendants, and the flexibility to use desk phones or mobile devices. KPI’s certified experts handle setup, migration, and user provisioning, ensuring your transition is seamless. Ongoing monitoring and fast support guarantee reliable, high-quality voice service that adapts as your business grows.

Unlock the full potential of Microsoft Teams Meetings for video conferencing and collaboration. KPI configures your environment for secure, HD-quality video meetings, screen sharing, and recording. Training is included to help every user get comfortable quickly. Meetings are protected by Microsoft’s security framework, ensuring compliance and confidentiality. You benefit from proactive oversight, minimizing disruptions and allowing your team to focus on business priorities.

Ensure your communications comply with industry standards and keep sensitive data safe. KPI’s Teams Phones and Conferencing solutions are deployed with layered security, including multi-factor authentication, encryption, and access controls. Ongoing monitoring, policy alignment, and regular reviews keep your business protected from evolving threats and regulatory risks, especially for industries like finance, healthcare, or legal.

Maximize adoption and ROI through user-focused training and support. KPI delivers onboarding sessions tailored to your staff’s workflow, addressing common challenges and providing practical tips for Teams calling and conferencing. Ongoing helpdesk access, self-service resources, and periodic check-ins mean your users always have the support they need, resulting in high satisfaction and fewer recurring issues.

Transparent reporting and analytics give you visibility into system health, call quality, meeting usage, and user adoption. KPI’s dashboards and client portal provide real-time insights and historical trends, empowering leadership to make data-driven decisions about technology investments and process improvements. Regular reviews ensure your communications strategy evolves along with your business needs.

Benefit from proactive management by KPI’s dedicated engineering teams and vCIO oversight. Every client receives a dedicated team with deep industry knowledge, ensuring solutions are optimized for your vertical. Regular technology assessments, roadmap planning, and built-in redundancy ensure business continuity and strategic alignment, even as your needs evolve or scale.

Our Partners

Proven Impact: Teams Phones & Conferencing by the Numbers

147

Companies Supported

99%+

CSAT Achieved Across All Clients

58%

First-Call Issue Resolution Rate

Empower your workforce with Teams Phones and Conferencing for seamless, secure communication solutions.

Empower Teams with Seamless, Secure Communication

Connect your team from anywhere with integrated voice and video solutions. KPI’s Teams Phones and Conferencing services enable seamless collaboration, crystal-clear calls, and effortless video meetings, all on a familiar Microsoft 365 platform. Benefit from expert onboarding, proactive support, and user-focused training designed to minimize downtime and maximize productivity. Every implementation is tailored to your business needs for measurable impact.

A professional team using Teams Phones and Conferencing for a productive video meeting in a modern office setting.

Unify Voice and Video for Real Business Results

  • Boost productivity by unifying calls, meetings, and chat in one solution.
  • Protect sensitive business conversations with advanced security measures.
  • Gain full visibility into communications usage and performance via transparent dashboards.
  • Enable hybrid and remote work with zero compromise on call quality or reliability.
  • Accelerate adoption and reduce learning curves with user-focused onboarding and training.

Request a Teams Phones & Conferencing Consultation

Discover how streamlined calling and conferencing can boost team productivity and client service.

Request More Information
Business professionals discussing strategy while using Teams Phones and Conferencing tools for effective collaboration.

Business-Aligned Strategy, Support, and Results

Rely on proven support and strategic guidance for every stage of your communications journey. KPI’s dedicated engineering teams and vCIO advisors ensure your Teams Phones and Conferencing implementation aligns with business goals. From initial planning and system configuration to ongoing monitoring and optimization, you get consistent, accountable results, backed by industry recognition and 98.9% client satisfaction.

Frequently Asked Questions

You get a fully managed solution that unifies calling, video meetings, and chat on a secure Microsoft 365 platform. Your business benefits from expert setup, tailored configuration, user onboarding, and proactive monitoring. Ongoing support and end-user training are included to keep your team connected and productive, whether in the office or remote.

By integrating calls, meetings, and chat into one easy-to-use platform, your staff can collaborate faster and with fewer technical headaches. This reduces time lost to switching between tools and streamlines communication across locations. Features like calendar integration, instant file sharing, and one-click video calls help your team serve clients more efficiently and professionally.

The onboarding process begins with a strategic assessment of your communication needs and current tools. You receive a step-by-step rollout plan that includes:

  • System setup and configuration tailored to your business
  • Number porting and device deployment
  • User training sessions to ensure quick adoption
  • Ongoing support and proactive monitoring after launch

The goal is to minimize downtime and ensure a smooth transition for every user.

Pricing is customized based on your company size, number of users, and specific business requirements. You can request a personalized quote by submitting your details through the online form. Predictable monthly pricing gives you clear budget control, and you only pay for what you need, with flexible options as your business grows.

You benefit from industry-specific expertise, dedicated engineering teams, and transparent reporting designed to support mission-critical communication. Unlike generic providers, you have access to:

  • Business-aligned strategy with vCIO guidance
  • Consistent support from certified Microsoft professionals
  • Comprehensive onboarding and user training
  • Proactive enhancements to keep your communications secure and future-ready
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