Backup-as-a-Service (BaaS)

Eliminate data loss risks with business-aligned, fully managed cloud backups.

Stop worrying about data loss, KPI’s BaaS delivers 24/7 protection and a 98% client satisfaction rate.

Minimize downtime with fast, expert-led recovery, average issue resolution is just 2.4 hours.

Meet compliance demands effortlessly, dedicated teams ensure your backups align with industry standards.

Get full visibility, track backup health and recovery status via an intuitive client portal.

Access proven expertise, engineers skilled in healthcare, finance, and highly regulated industries.

Request a Quote for our Backup-as-a-Service (BaaS)

What Clients Say About KPI's Backup Services

Trusted by industry leaders for secure, seamless data protection and recovery.

“Josh was absolutely critical to the B&G Apps rollout. He was communicative and reacted quickly to get issues resolved as they arose. He understood exactly what was needed and attacked each issue systematically and with the utmost professionalism. We would not have been successful without him!”

Ricky Temple
B&G Manufacturing - Manufacturing

“Jesse did an outstanding job helping bring one of our Distribution Centers back online quickly and efficiently. He consistently demonstrates professionalism and a genuine concern for the work, which fosters a strong sense of trust and confidence.”

Jamie Tatum
United Pipe & Steel - Manufacturing

“Thank you, Eric, for your dedication in getting our issue resolved. Our issue began late in the day, and you stayed engaged into the evening until a solution was found. Your out-of-the-box thinking prevented the issue from spilling into the next business day.
You definitely ‘saved the day!'”

Jeannie Funk
InductEV - Manufacturing

“KPI expertise and commitment to customers was visible as I worked with their team today. They provided a quick resolution to a continuing issue. Through Nick’s expertise and professionalism, he provides a positive environment. I look forward to him being onsite more often.”

Terrence W
B&G Manufacturing - Manufacturing

“KPI is our IT support machine, always helpful with any issue I have. They’re courteous, respectful, and quick to resolve problems. I’d use them every time.”

Kevin Archibald
Mid-Atlantic Construction Inc - Construction

“KPI is very helpful when it comes to IT support. The techs are always willing to navigate a problem and when they cannot fix it right away they follow up. Thank you!”

Jamiylah Miller
Maternity Core Coalition - Nonprofit

“KPInterface provides outstanding service marked by responsiveness and expertise. Their team consistently delivers timely responses and shows a deep understanding of the industry, addressing questions and concerns with confidence and accuracy. It’s evident that they are driven by a commitment to excellence, demonstrated through the high standards they maintain in every aspect of their work. KPInterface doesn’t just meet expectations; they actively work to exceed them. Their professionalism, paired with an impressive knowledge base, makes them a standout choice for anyone seeking a reliable and dedicated managed service provider.”

Mark S.
Stockwell Elastomerics - Manufacturing

“Our transition to KPInterface has been amazing! KPI has given us the support and guidance that we need to move forward. We have learned a great deal and are getting busy addressing the vulnerabilities that have been pointed out to us. We look forward to a long-lasting partnership with KPI”

Regine Metellus
The Food Trust - Nonprofit

“Very impressed with the customer relationship we have with KPI. They truly take the time to understand the nuances of our specific business and help us to move our business forward. I highly recommend it!”

Stephanie Serafin
Flagship Financial - Financial

“KPInterface is the best MSP! They are super responsive and helpful for all of our IT needs as a small company. I would definitely recommend them!”

Kira Golden
Stockwell Elastomerics - Manufacturing

Our Clients

Comprehensive, Business-Aligned Backup-as-a-Service Details

Proactive protection and rapid recovery solutions

Automated, encrypted backups run on a scheduled basis to ensure your business-critical data is always secure and recoverable. KPI’s specialists configure and monitor backups for servers, workstations, databases, and cloud applications, minimizing human error and maximizing data integrity. With proactive alerts and real-time monitoring, you always know your data is protected, reducing the risk of costly downtime or loss.

KPI’s rapid recovery process restores files, folders, or entire systems with minimal delay. Dedicated engineers leverage proven frameworks to guide you through disaster recovery, whether due to accidental deletion, hardware failure, or cyberattack. Regular recovery drills and validation tests guarantee that backups work when you need them most, supporting business continuity and operational resilience.

Industry regulations demand reliable backup and retention policies. KPI aligns backup processes with standards like HIPAA, CMMC, and ISO 27001. You receive detailed reporting, audit trails, and expert guidance to simplify compliance and reduce audit stress. This proactive approach helps you avoid penalties and demonstrates your commitment to data security and regulatory requirements.

Gain transparency and control with KPI’s client portal. Access real-time backup status, recovery history, and comprehensive reporting from one secure dashboard. You can track backup completion, review alerts, and download compliance reports anytime, empowering you to make informed decisions and prove data protection readiness to stakeholders or auditors.

KPI assigns a dedicated engineering team with deep expertise in your industry, ensuring your backup solution is tailored to your business’s unique needs. These specialists combine technical knowledge with business acumen, providing proactive support, strategic recommendations, and built-in redundancy for knowledge continuity, even if your primary contact is unavailable.

Benefit from standardized operating procedures and continuous process improvement. KPI’s approach ensures consistent, accountable service delivery and measurable backup performance. Regular reviews, process documentation, and ongoing training mean your backup environment stays efficient, secure, and aligned with your changing business goals and technology requirements.

See the Impact of Reliable, Expert-Managed Backup Solutions

3-2-1

Backup Strategy

Weekly Or Monthly

Backup Restore Testing

0.67

Average Reduction Of Recurring IT Issues After 3 Months

Backup-as-a-Service (BaaS) Secure, Automated Backups for Uninterrupted Business Continuity section image 1

Secure, Automated Backups for Uninterrupted Business Continuity

Mitigate risk, maintain compliance, and keep your business running with KPI’s Backup-as-a-Service (BaaS). This fully managed solution safeguards your data with secure, automated backups, proactive monitoring, and rapid recovery, ensuring business continuity even during unexpected outages or attacks. Dedicated experts understand your industry’s needs, providing strategic guidance and measurable outcomes for data protection.

Backup-as-a-Service (BaaS) Protect Data, Reduce Downtime, and Stay Compliant, Effortlessly section image 2

Protect Data, Reduce Downtime, and Stay Compliant, Effortlessly

  • Continuous, encrypted backups guard your data from loss, corruption, and ransomware.
  • Fast, expert-led disaster recovery gets you back up and running with minimal disruption.
  • Regular backup testing and validation provide assurance that your data is always recoverable.
  • Compliance-aligned processes support industry regulations and audit requirements.
  • Transparent monitoring and reporting keep you informed about backup health and recovery status.

Request Your Custom BaaS Quote Today

Experience consistent, reliable backups and rapid recovery for your business data.

Request More Information
Backup-as-a-Service (BaaS) Align Backup Strategy with Business Goals and Measurable Results section image 3

Align Backup Strategy with Business Goals and Measurable Results

Backups are just the beginning, get strategic value with KPI. You gain a partner who aligns technology with your business goals, proactively manages backup performance, and delivers transparent reporting through a secure client portal. KPI’s dedicated engineering teams, supported by proven frameworks, ensure you benefit from best-in-class security, reliability, and measurable business outcomes.

Frequently Asked Questions

Backup-as-a-Service (BaaS) gives your business fully managed, cloud-based backups for critical data, apps, and systems. This service handles everything from initial setup and automated backups to ongoing monitoring and rapid recovery. You can count on business-aligned backup policies, regular testing, and expert support to protect your data and minimize downtime in case of a loss or disaster.

With Backup-as-a-Service (BaaS), your data is automatically backed up at regular intervals and securely stored in the cloud. This means you can quickly recover files, emails, or entire systems after accidental deletion, hardware failure, or a cyber incident. The proactive approach reduces downtime, supports compliance, and ensures business continuity even during unexpected disruptions.

The onboarding process typically takes about 30 days and starts with a full assessment of your current systems and data needs. Your dedicated engineering team creates a tailored backup plan, configures secure cloud backups, and validates the initial backup. You receive transparent progress updates and access to a client portal for ongoing visibility and reporting.

Pricing for Backup-as-a-Service (BaaS) is predictable and billed monthly, starting at $3,500. Your service includes:

  • Comprehensive data protection for servers, endpoints, and cloud apps
  • Automated, monitored backups
  • 24/7 support and rapid recovery
  • Transparent reporting via your client portal
  • Strategic guidance to align backups with your business goals

This BaaS solution stands out through a business-first approach, industry-specific expertise, and dedicated engineering teams. You benefit from:

  • Transparent systems and client portal access
  • Strategic vCIO guidance
  • Redundant, stable support teams who understand your industry
  • Consistent, measurable outcomes and rapid response times
  • Proven success with a 98.9% customer satisfaction rating
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