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Co-Managed IT Services

Bridge IT gaps and drive growth with KPI’s co-managed IT, where your team gains industry expertise, proactive support, and business-aligned strategy.

Eliminate IT bottlenecks with dedicated engineering teams that reduce recurring IT issues by 67% in just 3 months.

Gain predictable monthly IT costs and full transparency with client portal access to tickets, reports, and invoices.

Accelerate IT maturity by leveraging vCIO leadership for strategic planning and technology roadmapping.

Ensure compliance and security with layered cybersecurity frameworks and 24/7 proactive monitoring.

Empower your in-house IT staff with industry-specific expertise, redundancy, and consistent support processes.

Request a Quote for our Co-Managed IT Services

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Hear From Clients Who Enhanced IT with KPI

Discover how co-managed IT services deliver stability, expertise, and measurable outcomes.

“Josh was absolutely critical to the B&G Apps rollout. He was communicative and reacted quickly to get issues resolved as they arose. He understood exactly what was needed and attacked each issue systematically and with the utmost professionalism. We would not have been successful without him!”

Ricky Temple
B&G Manufacturing - Manufacturing

“Jesse did an outstanding job helping bring one of our Distribution Centers back online quickly and efficiently. He consistently demonstrates professionalism and a genuine concern for the work, which fosters a strong sense of trust and confidence.”

Jamie Tatum
United Pipe & Steel - Manufacturing

“Thank you, Eric, for your dedication in getting our issue resolved. Our issue began late in the day, and you stayed engaged into the evening until a solution was found. Your out-of-the-box thinking prevented the issue from spilling into the next business day.
You definitely ‘saved the day!'”

Jeannie Funk
InductEV - Manufacturing

“KPI expertise and commitment to customers was visible as I worked with their team today. They provided a quick resolution to a continuing issue. Through Nick’s expertise and professionalism, he provides a positive environment. I look forward to him being onsite more often.”

Terrence W
B&G Manufacturing - Manufacturing

“KPI is our IT support machine, always helpful with any issue I have. They’re courteous, respectful, and quick to resolve problems. I’d use them every time.”

Kevin Archibald
Mid-Atlantic Construction Inc - Construction

“KPI is very helpful when it comes to IT support. The techs are always willing to navigate a problem and when they cannot fix it right away they follow up. Thank you!”

Jamiylah Miller
Maternity Core Coalition - Nonprofit

“KPInterface provides outstanding service marked by responsiveness and expertise. Their team consistently delivers timely responses and shows a deep understanding of the industry, addressing questions and concerns with confidence and accuracy. It’s evident that they are driven by a commitment to excellence, demonstrated through the high standards they maintain in every aspect of their work. KPInterface doesn’t just meet expectations; they actively work to exceed them. Their professionalism, paired with an impressive knowledge base, makes them a standout choice for anyone seeking a reliable and dedicated managed service provider.”

Mark S.
Stockwell Elastomerics - Manufacturing

“Our transition to KPInterface has been amazing! KPI has given us the support and guidance that we need to move forward. We have learned a great deal and are getting busy addressing the vulnerabilities that have been pointed out to us. We look forward to a long-lasting partnership with KPI”

Regine Metellus
The Food Trust - Nonprofit

“Very impressed with the customer relationship we have with KPI. They truly take the time to understand the nuances of our specific business and help us to move our business forward. I highly recommend it!”

Stephanie Serafin
Flagship Financial - Financial

“KPInterface is the best MSP! They are super responsive and helpful for all of our IT needs as a small company. I would definitely recommend them!”

Kira Golden
Stockwell Elastomerics - Manufacturing

We’ve had an excellent experience with KPInterface. Their team is responsive, knowledgeable, and truly proactive—they anticipate potential issues and suggest changes and enhancements that improve performance and reliability. We have a dedicated VCIO and team that is always investigating new technologies to keep our environment modern and efficient. Their cybersecurity training and best-practice recommendations have been excellent and have helped strengthen our overall security posture. Turnaround time for requests is always quick, and communication is clear throughout. Highly recommend their services.

Christine Mesaros
1031 Corp

KPInterface has provided excellent IT support for us for a number of years. They have always been highly professional, dedicated and willing to go the extra mile in order to provide the best possible service. It’s my pleasure to highly recommend KPInterface!

Michael Hoffberg
Augustinians, Province of St. Thomas

See How KPI Co-Management Transformed IT Operations

SharePoint migration and large-scale enterprise Entra join implementations

SharePoint migration and large-scale enterprise Entra join implementations

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KPInterface Cuts IT Costs & Improves Access For Mission First Housing

KPInterface Cuts IT Costs & Improves Access For Mission First Housing

Mission First Housing struggled with full servers, slow remote access, and outdated permissions. KPInterface moved the organization to Microsoft SharePoint, reorganized file structures, and trained staff on the new system. The team completed the migration across 6 sites and 170 users in two weekends. Mission First now saves $6,500 per month, resolves fewer support tickets, and works faster.
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KPInterface Upgrades Griff Paper and Film’s IT Network For Speed & Stability

KPInterface Upgrades Griff Paper and Film’s IT Network For Speed & Stability

Griff Paper and Film depended on aging switches and a firewall that no longer met their needs. KPInterface replaced the outdated setup with a modern SonicWall firewall and Cisco switch. We assessed the environment, installed the new equipment, and trained the team on the updated system. Griff now works with faster internal speeds, stronger security, and a stable IT network.
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KPInterface Stops a Phishing Attack Before It Spreads

KPInterface Stops a Phishing Attack Before It Spreads

A Delaware Valley business faced a serious issue when an employee approved a malicious app that let hackers send more than 1,000 phishing emails from the company’s account. We removed the app, secured the mailbox, and worked with RSVPify to shut down the fake event page. We also tightened Microsoft Entra ID settings to block unapproved apps.
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KPInterface Modernizes The Technology in a 100-Year-Old Office

KPInterface Modernizes The Technology in a 100-Year-Old Office

Lowa Group, Inc. worked from a historic building that made technology upgrades difficult. We created a full technology roadmap, organized their cabling, replaced an aging server, upgraded all computers, moved the company to Microsoft 365, and installed VoIP. Their team now works with updated systems and a cleaner infrastructure.
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KPInterface Modernizes Princeton FCU’s IT Infrastructure

KPInterface Modernizes Princeton FCU’s IT Infrastructure

KPInterface upgraded Princeton Federal Credit Union’s outdated systems by moving them to Microsoft Azure, setting up a secure VPN and Zero Trust access, and adding Appgate for stronger visibility and protection. The new setup replaced aging hardware, improved compliance, and created a safer and more reliable environment for financial operations.
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KPInterface Sets Up Proton Therapy Partners’ New Office

KPInterface Sets Up Proton Therapy Partners’ New Office

Proton Therapy Partners moved into a larger office and needed new network infrastructure plus a full Microsoft 365 migration. We handled everything, including internet setup, firewall, switching, cabling, wireless, and email migration, while their team stayed focused on running the business. After the move, we onboarded PTP into managed services so their new systems stay protected.
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How Proactive IT Leadership Strengthened Reliability, Responsiveness, and Security for a Financial Firm

How Proactive IT Leadership Strengthened Reliability, Responsiveness, and Security for a Financial Firm

A financial-sector client gained faster support, stronger security guidance, and a more modern, reliable IT environment.
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How a Philadelphia Nonprofit Strengthened Security and Gained Reliable, Mission-Focused IT Support

How a Philadelphia Nonprofit Strengthened Security and Gained Reliable, Mission-Focused IT Support

Facing growing demands for secure, responsive IT, this nonprofit partnered with KPI to protect data and support collaboration.
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Our Awards

Comprehensive Co-Managed IT, Tailored to Your Business Success

Strategic partnership, proactive support, and transparent collaboration

Receive ongoing support from a dedicated engineering team that understands both your business and industry. KPI’s co-managed IT provides access to a team of certified professionals who supplement your in-house capabilities, handle escalations, and ensure knowledge continuity. The result is consistent IT operations, reduced risk of downtime, and expert collaboration that adapts as your needs grow or change.

Strategic vCIO services align your IT initiatives with your business’s long-term goals. Regular planning sessions, technology roadmaps, and oversight of IT projects ensure you maximize ROI and avoid reactive spending. KPI’s experienced vCIOs serve as trusted advisors, guiding your IT strategy and helping you make proactive, data-driven decisions that fuel business growth.

Benefit from layered cybersecurity and compliance management built into your co-managed partnership. KPI’s experts deliver continuous monitoring, user training, policy development, and compliance alignment for standards like HIPAA, CMMC, and ISO 27001. This approach protects your organization, maintains regulatory readiness, and keeps leadership informed through transparent reporting and dashboards.

Ensure reliable, transparent support with KPI’s client portal and reporting tools. Access real-time ticket statuses, review performance metrics, and view your technology lifecycle at a glance. This visibility delivers accountability, empowers your team, and supports continuous improvement, so you always know where your IT stands and what’s next.

Optimize your IT assets and software lifecycle with KPI’s asset management services. Track hardware, software, and licenses, manage renewals, and streamline procurement, all while minimizing costs and maintaining compliance. Regular reporting and hands-on management free your team to focus on strategic initiatives instead of administrative IT tasks.

Accelerate project delivery and reduce risk with disciplined project management. KPI’s professional managers define scope, align budgets, and execute IT projects using proven methodologies. This ensures projects launch on time, stay within budget, and deliver measurable results, whether you’re deploying new technology, upgrading infrastructure, or rolling out security enhancements.

Our Partners

Proven Results from KPI Co-Managed IT Partnerships

0.67

Average Reduction of Recurring IT Issues After 3 Months

2.4 Hours

Average Issue Resolution Time

58%

First Call Issue Resolution Rate

Empower your IT team with strategic support through Co-Managed IT Services for enhanced efficiency and collaboration.

Empower Your IT Team with Strategic Co-Management

Unlock the full potential of your IT team with KPI’s co-managed IT services. Seamlessly extend your in-house capabilities by partnering with dedicated professionals who bring deep industry knowledge and a proactive, business-first approach. With KPI, receive strategic guidance, rapid issue resolution, and a holistic IT roadmap, empowering your organization to focus on growth while technology accelerates your results.

Team collaborating on IT solutions, showcasing the benefits of Co-Managed IT Services for enhanced productivity and security.

Maximize Productivity and Security with a Dedicated IT Partner

  • Augment internal resources with on-demand access to certified engineers, vCIOs, and cybersecurity experts.
  • Streamline IT operations through standardized processes, robust documentation, and escalation pathways.
  • Gain 24/7 proactive monitoring, rapid response, and issue resolution from a team achieving 99%+ CSAT.
  • Improve compliance and data protection with layered security, ongoing training, and risk dashboards.
  • Strengthen business alignment by leveraging industry-specific expertise and transparent reporting.

Request Your Custom Co-Managed IT Consultation

Boost productivity and reduce IT headaches with a tailored co-managed partnership.

Request More Information
Visual representation of Co-Managed IT Services, showcasing clarity and control in IT performance for future readiness.

Gain Clarity, Control, and Future-Ready IT Performance

Experience true partnership with KPI’s co-managed IT, where your business goals drive technology decisions. Benefit from strategic planning, lifecycle management, and industry-aligned support that adapts as your needs evolve. Transparent reporting, client portal access, and flexible engagement models ensure you always have clarity, control, and a trusted team focused on measurable outcomes.

Frequently Asked Questions

Co-Managed IT Services provide a flexible partnership that supplements your in-house IT team with additional expertise, resources, and support. You gain access to dedicated engineering teams, proactive monitoring, cybersecurity frameworks, and lifecycle management. Your team can offload tasks like helpdesk, project implementation, asset tracking, software license management, and strategic guidance, all tailored to your business needs.

By leveraging Co-Managed IT Services, you enhance operational efficiency and reduce recurring IT issues by up to 67% within three months. You also benefit from predictable monthly costs, increased IT reliability, and dedicated support that lets your staff focus on core business goals rather than troubleshooting or maintenance. This approach provides strategic alignment with your business objectives for long-term success.

The onboarding process typically takes about 30 days. Your team collaborates with experienced professionals who perform a comprehensive IT assessment, set up transparent systems for tickets and reporting, and create a clear roadmap for shared responsibilities. You receive training and full access to a client portal with real-time system health, ensuring a smooth transition and ongoing visibility.

Pricing for Co-Managed IT Services is based on a predictable monthly fee, starting at $3,500. Your monthly cost is customized according to your company size and needs, eliminating surprise expenses and making budgeting straightforward. You can request a tailored quote by submitting your user count and requirements for a clear, transparent estimate.

Choosing this provider means you gain:

  • Dedicated engineering teams with deep industry knowledge
  • Transparent reporting and client portal access
  • Strategic vCIO guidance for business-aligned IT planning
  • Proactive, holistic cybersecurity and compliance expertise
  • A proven track record with 98.9% CSAT and 98% retention

Your business benefits from a true partnership focused on driving technology success.

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