AI vs. Automation: What’s the Difference — and Why It Matters for Your Business
If you've ever set your coffee maker to start brewing at 6 a.m., you've used automation. It follows a simple rule: “At this time, do this thing.” Now imagine that same coffee maker learns your habits. It notices you wake earlier on Mondays, or that you like stronger...
Why Onsite IT Support Still Matters: Real-World Lessons from a Pennsylvania Manufacturer
Why Onsite IT Support Still Matters: Real-World Lessons from a Pennsylvania Manufacturer In manufacturing, technology issues don’t just cause inconvenience — they interrupt operations, slow production, and cost money. That’s why small and mid-sized manufacturers need...
5 Things Your IT Provider Should Be Tracking (If You Want Real Optimization)
5 Things Your IT Provider Should Be Tracking (If You Want Real Optimization) When you invest in IT, you're not just buying support — you're investing in performance, security, and long-term business growth. But unless your IT provider is tracking the right metrics,...
Passwords Are Failing Businesses—What’s Next?
Is Your Business Relying on Outdated Security? Here’s How to Strengthen Authentication Cybercriminals aren’t breaking into businesses the old-fashioned way—they’re stealing credentials and bypassing weak security measures. If your company still relies on passwords...
How One Company Saved Thousands by Rethinking Their IT Strategy
Manufacturers invest heavily in technology, production equipment, and IT support—but is that investment actually improving efficiency and cutting costs? Many companies assume their IT spending is optimized, but hidden inefficiencies in networks, hardware, and remote...
Cybersecurity Reporting: What You Should Know (and Expect) from Your IT Provider
Cyber threats evolve daily, and businesses need to know their security posture in real time—not just when something goes wrong. Many IT providers keep their clients in the dark, offering little visibility into security efforts. At KPInterface, we provide detailed...
Attempted Commoditization: The Silent Threat to Your Business
If you are a business owner whose fiscal year ends on December 31, then you have probably set your budget for the new year and are probably reviewing final numbers from the previous year. Profitability is typically the main number we focus on, and of course, the two...
5 Signs Your Nonprofit Has Outgrown Its IT Provider
Technology plays a crucial role in helping nonprofits fulfill their missions, from donor management to program delivery. However, as your organization grows, your IT needs become more complex. If your current IT provider isn’t keeping up, it may be time to reconsider...
5 Signs Your Manufacturing Business Has Outgrown Its IT Provider
Technology plays a critical role in manufacturing, from optimizing production lines to ensuring compliance with industry regulations. As your business grows, your IT needs become more complex, and an IT provider that once met your needs may no longer be capable of...