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Managed Desktop/Virtual Desktop Infrastructure (VDI)

Unlock secure, flexible, and reliable desktops for your team, powered by KPI’s strategic IT expertise.

Eliminate downtime and security risks with 24/7 monitoring and a 98.9% customer satisfaction rating.

Simplify compliance and asset management with transparent reporting and lifecycle tracking.

Enable anytime, anywhere access for teams with secure, cloud-based virtual desktops.

Scale your workforce efficiently, add or remove users with ease and predictable fixed pricing.

Gain proactive, business-aligned IT strategy with vCIO oversight and dedicated engineering teams.

Request a Quote for our Managed Desktop/Virtual Desktop Infrastructure (VDI)

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What Clients Say About KPI Managed Desktop/VDI

Hear how businesses have improved security, productivity, and efficiency with KPI's managed desktop solutions.

“Josh was absolutely critical to the B&G Apps rollout. He was communicative and reacted quickly to get issues resolved as they arose. He understood exactly what was needed and attacked each issue systematically and with the utmost professionalism. We would not have been successful without him!”

Ricky Temple
B&G Manufacturing - Manufacturing

“Jesse did an outstanding job helping bring one of our Distribution Centers back online quickly and efficiently. He consistently demonstrates professionalism and a genuine concern for the work, which fosters a strong sense of trust and confidence.”

Jamie Tatum
United Pipe & Steel - Manufacturing

“Thank you, Eric, for your dedication in getting our issue resolved. Our issue began late in the day, and you stayed engaged into the evening until a solution was found. Your out-of-the-box thinking prevented the issue from spilling into the next business day.
You definitely ‘saved the day!'”

Jeannie Funk
InductEV - Manufacturing

“KPI expertise and commitment to customers was visible as I worked with their team today. They provided a quick resolution to a continuing issue. Through Nick’s expertise and professionalism, he provides a positive environment. I look forward to him being onsite more often.”

Terrence W
B&G Manufacturing - Manufacturing

“KPI is our IT support machine, always helpful with any issue I have. They’re courteous, respectful, and quick to resolve problems. I’d use them every time.”

Kevin Archibald
Mid-Atlantic Construction Inc - Construction

“KPI is very helpful when it comes to IT support. The techs are always willing to navigate a problem and when they cannot fix it right away they follow up. Thank you!”

Jamiylah Miller
Maternity Core Coalition - Nonprofit

“KPInterface provides outstanding service marked by responsiveness and expertise. Their team consistently delivers timely responses and shows a deep understanding of the industry, addressing questions and concerns with confidence and accuracy. It’s evident that they are driven by a commitment to excellence, demonstrated through the high standards they maintain in every aspect of their work. KPInterface doesn’t just meet expectations; they actively work to exceed them. Their professionalism, paired with an impressive knowledge base, makes them a standout choice for anyone seeking a reliable and dedicated managed service provider.”

Mark S.
Stockwell Elastomerics - Manufacturing

“Our transition to KPInterface has been amazing! KPI has given us the support and guidance that we need to move forward. We have learned a great deal and are getting busy addressing the vulnerabilities that have been pointed out to us. We look forward to a long-lasting partnership with KPI”

Regine Metellus
The Food Trust - Nonprofit

“Very impressed with the customer relationship we have with KPI. They truly take the time to understand the nuances of our specific business and help us to move our business forward. I highly recommend it!”

Stephanie Serafin
Flagship Financial - Financial

“KPInterface is the best MSP! They are super responsive and helpful for all of our IT needs as a small company. I would definitely recommend them!”

Kira Golden
Stockwell Elastomerics - Manufacturing

We’ve had an excellent experience with KPInterface. Their team is responsive, knowledgeable, and truly proactive—they anticipate potential issues and suggest changes and enhancements that improve performance and reliability. We have a dedicated VCIO and team that is always investigating new technologies to keep our environment modern and efficient. Their cybersecurity training and best-practice recommendations have been excellent and have helped strengthen our overall security posture. Turnaround time for requests is always quick, and communication is clear throughout. Highly recommend their services.

Christine Mesaros
1031 Corp

KPInterface has provided excellent IT support for us for a number of years. They have always been highly professional, dedicated and willing to go the extra mile in order to provide the best possible service. It’s my pleasure to highly recommend KPInterface!

Michael Hoffberg
Augustinians, Province of St. Thomas

How Managed Desktop/VDI Solved IT Challenges for a Growing Firm

SharePoint migration and large-scale enterprise Entra join implementations

SharePoint migration and large-scale enterprise Entra join implementations

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KPInterface Cuts IT Costs & Improves Access For Mission First Housing

KPInterface Cuts IT Costs & Improves Access For Mission First Housing

Mission First Housing struggled with full servers, slow remote access, and outdated permissions. KPInterface moved the organization to Microsoft SharePoint, reorganized file structures, and trained staff on the new system. The team completed the migration across 6 sites and 170 users in two weekends. Mission First now saves $6,500 per month, resolves fewer support tickets, and works faster.
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KPInterface Upgrades Griff Paper and Film’s IT Network For Speed & Stability

KPInterface Upgrades Griff Paper and Film’s IT Network For Speed & Stability

Griff Paper and Film depended on aging switches and a firewall that no longer met their needs. KPInterface replaced the outdated setup with a modern SonicWall firewall and Cisco switch. We assessed the environment, installed the new equipment, and trained the team on the updated system. Griff now works with faster internal speeds, stronger security, and a stable IT network.
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KPInterface Stops a Phishing Attack Before It Spreads

KPInterface Stops a Phishing Attack Before It Spreads

A Delaware Valley business faced a serious issue when an employee approved a malicious app that let hackers send more than 1,000 phishing emails from the company’s account. We removed the app, secured the mailbox, and worked with RSVPify to shut down the fake event page. We also tightened Microsoft Entra ID settings to block unapproved apps.
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KPInterface Modernizes The Technology in a 100-Year-Old Office

KPInterface Modernizes The Technology in a 100-Year-Old Office

Lowa Group, Inc. worked from a historic building that made technology upgrades difficult. We created a full technology roadmap, organized their cabling, replaced an aging server, upgraded all computers, moved the company to Microsoft 365, and installed VoIP. Their team now works with updated systems and a cleaner infrastructure.
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KPInterface Modernizes Princeton FCU’s IT Infrastructure

KPInterface Modernizes Princeton FCU’s IT Infrastructure

KPInterface upgraded Princeton Federal Credit Union’s outdated systems by moving them to Microsoft Azure, setting up a secure VPN and Zero Trust access, and adding Appgate for stronger visibility and protection. The new setup replaced aging hardware, improved compliance, and created a safer and more reliable environment for financial operations.
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KPInterface Sets Up Proton Therapy Partners’ New Office

KPInterface Sets Up Proton Therapy Partners’ New Office

Proton Therapy Partners moved into a larger office and needed new network infrastructure plus a full Microsoft 365 migration. We handled everything, including internet setup, firewall, switching, cabling, wireless, and email migration, while their team stayed focused on running the business. After the move, we onboarded PTP into managed services so their new systems stay protected.
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How Proactive IT Leadership Strengthened Reliability, Responsiveness, and Security for a Financial Firm

How Proactive IT Leadership Strengthened Reliability, Responsiveness, and Security for a Financial Firm

A financial-sector client gained faster support, stronger security guidance, and a more modern, reliable IT environment.
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How a Philadelphia Nonprofit Strengthened Security and Gained Reliable, Mission-Focused IT Support

How a Philadelphia Nonprofit Strengthened Security and Gained Reliable, Mission-Focused IT Support

Facing growing demands for secure, responsive IT, this nonprofit partnered with KPI to protect data and support collaboration.
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Our Awards

What You Get with Managed Desktop/VDI from KPI

Centralized management and proactive support solutions

KPI’s centralized desktop management uses proven frameworks and automation to standardize setup, updates, and patching for every user. This dramatically reduces manual errors, supports compliance initiatives, and ensures a consistent user experience across the organization. Dedicated engineering teams proactively monitor and maintain desktops, so you always have access to the latest features, security protocols, and productivity tools, without tying up your internal resources.

Security and compliance are built into every KPI managed desktop. Multi-factor authentication, advanced antivirus, encryption, and access controls protect your sensitive data and intellectual property. Regular reporting and dashboards deliver full visibility, helping you stay on top of regulatory requirements (such as HIPAA, CMMC, or SOC) and internal audit standards. KPI’s layered approach reduces risk and gives leadership confidence in IT governance.

KPI’s scalable VDI (Virtual Desktop Infrastructure) adapts to your changing business needs, letting you add or remove users effortlessly and manage costs with predictable monthly pricing. Whether your team is remote, hybrid, or on-site, virtual desktops ensure secure, high-performance access to business applications and data, boosting collaboration and reducing hardware expenses. KPI’s experienced project managers ensure seamless deployment and onboarding.

End-user support is delivered through KPI’s multi-channel helpdesk, staffed by certified, customer-focused professionals. Fast response times (as low as 1 minute) and a 2.4-hour average resolution keep your team productive. Escalation procedures and transparent tracking give you confidence that every issue is resolved quickly and professionally, while ongoing user training empowers staff to get the most from your managed desktop environment.

Asset and software management is handled end-to-end, from procurement and license tracking to renewals and upgrades. KPI’s systems provide real-time inventory management and ensure you are always audit-ready. This approach reduces unnecessary spending, eliminates compliance gaps, and gives you granular control over your IT assets, supporting both cost efficiency and operational agility as your business evolves.

Strategic oversight is provided by KPI’s vCIO services, aligning your desktop infrastructure with organizational goals and long-term roadmaps. Regular reviews, proactive assessments, and transparent reporting help you anticipate needs and maximize ROI. This holistic partnership ensures your managed desktop or VDI environment remains secure, scalable, and fully integrated with your broader technology strategy, now and into the future.

Our Partners

See the Measurable Impact of Managed Desktop/VDI

0.67

Average Reduction in Recurring IT Issues After 3 Months

2.4 Hours

Average Issue Resolution Time

58%

First Call Issue Resolution Rate

Managed Desktop/Virtual Desktop Infrastructure (VDI) Boost Productivity and Security with Managed Desktop/VDI section image 1

Boost Productivity and Security with Managed Desktop/VDI

Managed Desktop/VDI services from KPI give your business the power to deliver secure, reliable, and fully managed desktop environments, on-site or in the cloud. Benefit from centralized management, robust security protocols, and proactive support, all backed by industry-certified professionals. KPI aligns every desktop solution to your unique goals, ensuring seamless integration, compliance, and maximum user productivity.

Managed Desktop/Virtual Desktop Infrastructure (VDI) Operational Excellence and End-User Satisfaction Guaranteed section image 2

Operational Excellence and End-User Satisfaction Guaranteed

  • Centralized provisioning and updates streamline onboarding and minimize downtime.
  • Consistent security policies across all devices reduce risk and support compliance.
  • Quick issue resolution with a 2.4-hour average resolution time.
  • Transparent reporting and dashboards provide full visibility into your desktop fleet.
  • Flexible support options, remote, onsite, phone, chat, and portal, fit your workflow.

Request Your Custom Managed Desktop/VDI Quote Now

Experience secure, seamless desktop management and reduce IT overhead today.

Request More Information
Managed Desktop/Virtual Desktop Infrastructure (VDI) Flexible, Future-Ready Desktop Solutions for Modern Teams section image 3

Flexible, Future-Ready Desktop Solutions for Modern Teams

KPI’s Managed Desktop/VDI solutions enable your teams to work securely from anywhere, on any device. Streamline software licensing, asset tracking, and lifecycle management while reducing recurring IT issues by up to 67% after just three months. With tailored onboarding and strategic planning, your virtual desktop environment evolves with your business, keeping you agile, compliant, and future-ready.

Frequently Asked Questions

The Managed Desktop/Virtual Desktop Infrastructure (VDI) service provides your team with secure, cloud-hosted desktops accessible from anywhere. This includes centralized management, regular software updates, automated backups, cybersecurity measures, and end-user support. You gain a dedicated engineering team that ensures smooth performance, compliance, and minimized downtime, so your staff can work efficiently without worrying about device maintenance or security risks.

With Managed Desktop/VDI, you experience increased flexibility, security, and reliability. Your employees can securely access their work environment from any device or location, reducing hardware costs and improving productivity. Centralized management ensures consistent updates and rapid issue resolution, while robust security features help protect sensitive data, especially valuable for industries with compliance requirements.

The transition to a managed desktop solution starts with a full assessment of your current systems and business needs. You receive a dedicated team that handles:

  • Planning and strategy aligned with your business goals
  • Seamless migration of user profiles and data
  • Training for your staff
  • Ongoing management and support

This process is designed to minimize disruption and ensure a smooth rollout.

Pricing for Managed Desktop/VDI is predictable and based on a fixed monthly fee per user, starting at $3,500 per month for a minimum of 20 users. This covers all management, support, and updates, eliminating surprise IT expenses. For a tailored quote, simply provide your company details and user count using the online pricing form.

You benefit from a dedicated team that understands your industry and business goals. The approach combines strategic guidance, transparent reporting, and proven processes for consistent, accountable results. With industry-certified engineers, a 98.9% customer satisfaction rating, and a 67% reduction in recurring IT issues after three months, you gain true peace of mind and business-aligned technology support.

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