“Four years ago, our school was in distress with everything related to technology. KPI came in, identified the issues, and provided short and long term goals to solve them. KPI solves problems.” Sister Lisa Golden, St. Joseph School
Challenge: Network Issues and Downtime
St. Joseph School faced significant network issues due to an improperly configured local subnet by a previous IT service provider. The subnet configuration resulted in an extensive broadcast domain encompassing over 65,000 IP addresses. This massive broadcast domain led to excessive broadcast traffic, causing consistent network connectivity issues across both wired and wireless networks. These issues disrupted daily operations, hindering the ability of staff, teachers, and students to perform their tasks efficiently.
Solution: Strategic Network Overhaul
KPInterface intervened to address and resolve the network issues at St. Joseph’s School. Our team reset the entire network subnet, segmenting it into more manageable subnets containing 500 to 1,000 IP addresses. This segmentation aimed to reduce broadcast traffic and enhance network performance.
Implementation: Building a Resilient Network
The overhaul included rebuilding six managed network switches to ensure optimal performance and reliability. We reconfigured the DHCP scopes and rebuilt the wireless networks to align with the new subnet design, ensuring efficient IP address management and seamless wireless connectivity. KPI also implemented the necessary communication protocols to enable cohesive interaction between the different network components, enhancing overall network stability and performance.
Results: A Year of Technological Excellence
The comprehensive network overhaul led by KPI resulted in significant improvements for St. Joseph’s School. The consistent network connectivity issues were resolved, leading to a stable and reliable network infrastructure. With a reliable network, staff, teachers, and students were able to focus on educational activities without interruptions, enhancing overall productivity. St. Joseph’s School reported one of their best years in terms of technology performance, with minimal disruptions and a smoother operational experience.
Conclusion: Empowering Education Through Technology
The intervention by KPInterface not only resolved the immediate network issues faced by St. Joseph’s School but also provided a robust and scalable network solution tailored to the school’s needs. The successful reconfiguration and optimization of their network infrastructure underscored KPI’s commitment to delivering high-quality IT solutions. As a result, St. Joseph’s School experienced a significant improvement in its technology performance, allowing them to concentrate on their primary educational mission with confidence in their IT environment.