We live in an increasingly complex world. It seems like everything has gotten faster and more complex. As technology continues to evolve, people are finding themselves spending less time doing things manually and more time doing things electronically. This is especially true for businesses that rely heavily on technology. However, the problem with technology is that it doesn’t necessarily align well with people. This leads to processes and procedures becoming outdated and inefficient. Read on to learn why alignment between people, processes, and technology is important and what steps you can take to improve it. Including Building a foundation for sustainable scaling, which allows businesses to scale up or down as needed without incurring lengthy downtime, constant technological upgrades or harming your bottom line.

Look At The Big Picture –

When you start thinking about technology, you might think about it in terms of specific technologies. For example, maybe you think about “technology” as referring to software or hardware. However, you really shouldn’t focus too much on the specifics. Instead, you should look at the bigger picture. What is the purpose of technology? Why did it come into existence? Is it still relevant today? Once you understand the purpose behind technology, you’ll be better equipped to identify problems with existing technology and create solutions for those problems.

Understand The Current State Of Things –

Technology isn’t perfect. Even though technology is constantly improving, it can also become obsolete very quickly. This is because technology changes so fast. This means that you need to stay up to date on it in order to make sure that it works properly. When it comes to technology, being aware of current trends is key. Once you know what’s going on in the tech industry, you can use that knowledge to determine where your company stands.

Create A Plan For Improvement –

Once you know where your company stands, it’s time to develop a plan for improvement. Creating a plan for improvement involves identifying areas where improvements can be made. To create a plan for improvement, you’ll need to identify potential problems with existing technology. Once you identify those problems, you’ll need to come up with solutions for those problems. Once you have a solution for a problem, you’ll need to test that solution. Testing ensures that the solution actually works before implementing it into production.

Technology is changing rapidly. You need to stay up to speed on it in order to keep your business moving forward. By understanding the current state of things, creating a plan for improvement, and testing solutions, you can improve your alignment between people, processes, and technology. Want to learn more about alignment between people, processes, and technology? Partner with us today at kpinterface.com

#The sustainability triad to consider – People, process, and technology

Sustainability is defined quite commonly through three different terms. They’re usually considered in conjunction because people tend to understand what “the sustainability triad” means, whereas “the sustainability trio” sounds like an obscure puzzle game. For this reason, we decided to group all three of these concepts together under “sustainability triad.” This allows us to use a single term to explain them all. So, let’s break down the meaning behind the “sustainability triad” and see why this concept is important for everyone.

Sustainability Triad – A Threefold Concept, Not A Puzzle Game –

People = Humans – Humans are unique animals and it’s easy to forget this fact if we only think that everything is driven by technology. While technology certainly plays an important role in our lives, it’s impossible to escape human nature as well. After all, humans are still animals and they tend to act similar to the rest of the animal kingdom.

The success of your business is dependent on the training and onboarding materials you provide for your employees and customers. Supporting them with easy-to-find, on-demand training relating to a problem they’ve encountered is a terrific way to help your company grow.

Also, ensure that those affected by significant changes are adequately informed. This will help reduce dissatisfaction, absenteeism and attrition. When people are effectively managed and supported, your business benefits in ways that often go overlooked, and a people-first culture can be fostered.

Processes = Methods & Approaches – A lot of times, companies think about their approach and procedures in the context of sustainability, but really they should take a holistic point of view. It doesn’t matter if the company is doing organic farming or recycling if its management system and process are lacking. We often hear from businesses who focus too heavily on sustainable practices – that they’re spending money and investing time on items that aren’t actually generating ROI.

Your organization must have someone designated as the Chief Documentation Officer (CDO). The CDO keeps crucial process documentation updated — from IT processes to HR, marketing and beyond — so that anybody can quickly step in and assist whenever necessary. Similarly, every other process must be carefully planned, monitored and managed so your daily operations run like a well-oiled machine.

Technology = Tools Used In Production – Technology, particularly in the form of automation tools, is extremely helpful. Automation has been one of mankind’s greatest advancements and it can benefit businesses by saving hours upon hours of time each week. However, if the production line isn’t run effectively it won’t save anything.

When dealt with properly, technology can significantly support your people and processes. However, there are a few things you should keep in mind when prioritizing sustainable scaling:

  • Build around one platform. In other words, on the road to scalability, choosing products built to integrate or work together saves a lot of time and effort. After a few years, technology, like milk in your fridge, “expires” or becomes unsupported. To preserve security requirements, make sure certain technologies are replaced before they become unsupported.
  • Commit to integration. While you can find a cheaper alternative, you typically only get value equivalent to the price paid. Instead of choosing the most inexpensive option, commit to selecting solutions that work with the business platforms you already have.
  • Scan for vulnerabilities regularly. While having a good backup and recovery plan is ideal, it’s even better if you can combine it with a proactive approach that addresses gaps before hackers exploit them. We have a great free cybersecurity audit for companies looking to review their technology.
  • Automate routine workflows. Ensure you have solutions in place to reduce the chances of error in the most critical areas of your business, regardless of whether it’s invoicing or anything with a small margin of error.

Partner for success

It’s easier said than done to strike the perfect balance between people, processes and technology in order to scale your business sustainably. More often than not, it requires far more time, effort and skillsets than you have available. This is where a managed service provider (MSP) can come to your rescue.

KPInterface is a leader in technology solutions that enable small, medium and large customers, manufacturers, retailers and suppliers across multiple industries to maximize opportunities. Our solutions range from cloud technologies that allow clients to access and manage their data anywhere in the world while minimizing risk and waste. By leveraging smart applications and powerful software solutions that drive digitalization for companies seeking transformation, our customers enjoy increased quality, reliability, efficiency, visibility, productivity and compliance to better compete globally – leading to happier employees, reduced cost per transaction, improved operational control, simplified customer service and improved market share.

The importance of collaboration and understanding – It goes without saying that it’s vital for businesses across all industries to work together. At KPInterface, our culture embraces the concept of collaboration.