ABOUT US

KPInterface is a provider of IT support and IT management services for business. Founded in 2006, KPI evolved from a firm providing mostly re-active IT services into an organization capable of managing total technology environments for business. We now deliver intensive pro-active network management services combined with highly responsive re-active support, including Helpdesk, on-site IT support, IT project expertise and specialized IT resources that can help drive your business’s technology. We are capable of acting as your company’s entire IT department or we can augment your existing team with additional support and consulting. Since inception, KPI has grown considerably. We support technology for more than 150 companies in the Greater Philadelphia region ranging in size from 5-500 employees. KPI is headquartered in Limerick, PA with branch offices in Philadelphia and Malvern allowing us to expand our presence in the region and reach our clients faster when on-site support is needed.

KPI is a 3-time winner of the Philadelphia 100 Award for fastest growing companies and has been recognized by Dell, Microsoft and Ingram Micro as a top small business partner.

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OUR HISTORY

KPInterface was founded in 2006 by Matthew Kirby and Brian Pickell, both already accomplished veterans of the IT industry. Their idea was simple: Interface business with technology and high-quality service with clients. Hence was born the name: KPInterface (Kirby – Pickell Interface). Matt and Brian chose a strategy of hiring the best possible personnel they could afford, even if it meant delaying their own personal rewards. Unfortunately, in 2010, KPInterface was dealt a painful blow with the passing of Matthew Kirby. Matt’s contributions to the founding and early success of the company is what KPInterface continues to be built upon. His work ethic, his leadership, his partnership, and his friendship will never be forgotten, but carried forward in the spirit of KPInterface far into the future.


OUR APPROACH

KPInterface’s motto is Aligning Technology With Business and that is exactly what we do. While our strategy is to have your technology performing at its best on a daily basis, we also strive to ensure that the technologies which you are using are doing everything they can to help accomplish your strategic business goals. We will learn how your business operates in addition to your network needs. This allows us to better align your technology with your business goals and create an IT strategy that focuses efforts on the systems which are most critical.



OUR PEOPLE

Our people are our greatest strength. We take enormous pride in the team that we've built. Our people are professional, courteous and smart. They are experts in customer service and leaders in technical support. We value high levels of professional and communication skills in addition to exceptional technical abilities. This has resulted in a team of highly-skilled individuals that integrate well with our clients and function like a well-oiled machine as a team. Our strategic partner network works as an extension of KPI and together with our team, we are capable of providing expertise for almost every aspect of technology.